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Effective Date: 23/05/2023

At PumpTech Services, we are committed to protecting the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit and interact with our website, www.www.pumptechservices.net.au. Please read this policy carefully to understand our practices regarding your personal information and how we handle it.

Information We Collect:

  1. When you visit our website or interact with us, we may collect certain personally identifiable information (“Personal Information”) to provide you with a better user experience and improve our services. The types of Personal Information we may collect include:

1.1. Contact Information: such as your name, email address, phone number, and postal address, which you provide voluntarily when you fill out forms or contact us through our website.

1.2 Log Data: information about your device, browser, IP address, pages visited, referring/exit pages, and other statistics, collected automatically when you interact with our website.

1.3. Cookies and Similar Technologies: We may use cookies and similar tracking technologies to enhance your experience on our website. You have the option to disable cookies through your browser settings, but this may limit certain functionalities.

Use of Information:

  1. We may use the Personal Information collected for the following purposes:

1.1. To provide and improve our services, products, and customer support.

1.2. To respond to your inquiries, requests, or questions.

1.3. To process your transactions and fulfill orders.

1.4. To send you promotional materials, newsletters, and marketing communications, where permitted by applicable law.

1.5. To analyze website usage and trends, personalize your experience, and measure the effectiveness of our website.

Sharing of Information:

  1. We understand the importance of maintaining the confidentiality of your Personal Information. We will not sell, trade, or rent your Personal Information to third parties without your consent, except in the following circumstances:

1.1. Service Providers: We may share your Personal Information with trusted third-party service providers who assist us in operating our website, conducting business activities, or servicing you. These service providers have agreed to keep your information confidential and use it solely for the intended purposes.

1.2. Legal Requirements: We may disclose your Personal Information if required to do so by law or in response to a valid legal request.

Data Security:

We implement reasonable security measures to protect the Personal Information we collect from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can guarantee 100% security. Please note that you share your information with us at your own risk.

External Links:

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of those third-party websites before providing any Personal Information.

Children’s Privacy:

Our website is not intended for children under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us, and we will promptly delete such information from our records.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at enquiries@pumptechservices.net.au